Frequently Asked Questions (FAQ)

Everything you yeed to know about Minthive and the Minthive Pass Certification

  • What is Minthive?

    Minthive is a company that tracks electronic product data throughout its lifecycle. We collect data from refurbishment and repair companies and make it available and accessible to businesses and end users in the form of a Minthive pass.

  • What is Minthive Label?

    The Minthive Label is a shortened version of the full Minthive Pass. It includes appearance, battery, repair, functionality, and overall scores generated by Minthive.

  • Why should I care about Minthive Scores if all refurbished devices have a grade?

    While most devices are graded based solely on appearance, Minthive provides a more comprehensive evaluation and grading based on multiple factors, including appearance, battery, repair, and functionality.

  • How does Minthive gather data for the Minthive Pass?

    Data is gathered from many different sources, but most importantly from repair and refurbishment partners from all around Europe.

  • What data does Minthive Pass provide?

    Minthive gathers a variety of data points related to second-hand electronic devices' history, warranty, specifications, blacklists, VAT status, etc.

  • Is the uploaded and shared data safe?

    Information in our database is de-personalized, so it cannot be traced back to the specific repair or refurbishment center. This approach encourages companies to share second-hand device data without losing their competitive advantage.

  • What is Minthive Pass?

    Minthive Pass is a digital certificate issued to refurbished consumer electronics devices that provides a variety of data points about the device lifecycle.

  • What is the purpose of Minthive Label?

    The Minthive Label is added to all Minthive evaluated devices and provides scores for the most important device criteria, such as battery, appearance, history, and functionality.

  • How can I acquire a Minthive Pass or Label?

    If your company is interested in providing your clients with more comprehensive information about second-hand devices, please contact us through our "Contact Us" form or write us an email at [email protected].

  • What are the advantages of having a Minthive Pass?

    The data provided by Minthive can be utilized in a variety of ways, from providing your marketplace with a competitive advantage using a device history timeline to preventing sales and purchases of stolen devices through blacklist checks.

  • How can I contact you?

    If your company would like to work with us or have any suggestions or proposals, please write us an email at [email protected].

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